Finished your run, but it’s missing from your app?
By Stephan Seider, founder of V.Runner · Updated
Find the last place you can see your completed run. Check your Apple Watch, then Fitness and Health on your iPhone, and finally the running app. This guides you to the right connection to check instead of changing every setting at once.
This guide is for a completed run. If you have an upcoming scheduled workout that is not on your Apple Watch, use the planned-workout setup guide. Sending a future run and reading a completed run are separate processes.
Look for the finished run
Check the workout history in Activity on your Apple Watch. On your iPhone, check Fitness, then Sessions. Look for the run by date. Older software may have the history listed in a different location. Apple’s support article explains where to find workout history in different software versions.
If you recorded the run with another app on your Apple Watch, check the history of that app as well. Note which app recorded the run. A completed run and an activity-ring total are different, and you should start with the workout history.
On the Watch, but not the iPhone?
Keep your iPhone and Apple Watch close together. Check the connection in the Control Centre of your Apple Watch. Apple uses a red iPhone or red X icon for a disconnected Apple Watch and a green iPhone icon to show it reconnected.
For a disconnected pair, Apple’s connection guide starts with checking Airplane Mode, Wi-Fi and Bluetooth, and then restarting the devices. Follow those steps, and then check the history again. This is a connection check, not a promise that this will fix every missing workout.
If the workout is still showing only on the Apple Watch, it is possible that the stopping point in the transfer was before the running app. Contact Apple or the running app after documenting your findings.
In Fitness, but not your running app?
In the iPhone’s Health app, find Activity → Workouts under Browse or Search, depending on your software. Check for the same date and time in the recorded data. Check the source, especially if you use more than one running app.
Open your Health profile and choose Apps. Pick the app you want to access the run and verify its access to the workouts and the data related to it. Check the app’s Health settings and Apple’s Health data guide to learn how to adjust these settings. Share only the categories you want the app to use.
A workout being shown in the Health app doesn’t mean all the other apps can access it. Check the app and use its documented refresh or import action, if the app has one. Check the app’s supported workout types and look through its history before assuming the workout is lost.
What to check in V.Runner
Make sure Apple Health has a running workout for that day, then check V.Runner’s access. Go to Training and pull down to refresh. Look for the run under Past sessions.
If it shows up there but a planned session is still not completed, say that when contacting support. V.Runner reads recorded runs and attempts to link them to planned sessions. Identifying a run and linking it to the plan are two separate things.
Use V.Runner support if it is still missing. Include your app and software versions. What app did you use to record the run? Where can you still see it? You do not need to send your Health export or your route to describe the problem.
Keep the original record while you investigate
Deleting a workout, adding it manually and recording another copy are not equivalent ways to recover its original details. Keep the record you have while working out where it stopped. Apple notes that deleting Health data can remove it from other devices using the same iCloud account.
If simple checks do not help, bring your findings to support before trying resets or unpairing. A useful description is: “The run is visible in Health, recorded by Workout, but it is missing from this app after refresh.” That gives support a clear starting point.
Once the issue is resolved, you can use the history to take a look back at your running progress.
Sources
Apple documentation checked on 24 October 2026. This guide helps locate a missing record; it does not diagnose a particular device or software fault.